Privacy Policy

01Information We Collect

We may collect the following types of information when you interact with us:

• Name, email address, phone number, and mailing address
• Health and wellness information you voluntarily provide during intake or consultation
• Appointment and scheduling information
• Communications sent to us via email, phone, or contact forms
• Technical data such as browser type and IP address collected automatically when visiting our website

02How We Use Your Information

We use the information we collect solely to provide and improve our services, including:

• Scheduling and managing appointments
• Communicating with you about your sessions, progress, and follow-up care
• Coordinating care with healthcare providers you have authorized us to contact
• Sending appointment reminders or follow-up messages via email or SMS
• Improving our website and client experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

03Text Message Communications

By providing your mobile phone number and checking the SMS Consent box on our booking form, you consent to receive SMS text messages from Richmond Hypnosis Center, Inc. regarding appointment confirmations, reminders, follow-up care, and scheduling.

Message frequency: You will receive up to three (3) messages per booked appointment (an immediate booking confirmation, a 24-hour reminder, and a 1-hour reminder). Message and data rates may apply.

No sharing of mobile data: We do not share, sell, rent, or transfer your mobile phone number, your SMS opt-in status, or any SMS-related personal information to any third party or affiliate for marketing purposes or any other unrelated purpose. Mobile opt-in data is used solely to deliver the appointment messages described above. You may opt out at any time by replying STOP to any text message, or by contacting our office directly. Reply HELP at any time for assistance. Consent to receive SMS messages is not a condition of booking an appointment or receiving services.

04Health Information

Any health or wellness information you share with us is treated with the utmost confidentiality. While hypnotherapy services as provided by Richmond Hypnosis Center are complementary and not a licensed medical practice, we handle all sensitive personal information with care and discretion consistent with applicable privacy standards.

We will not disclose your health information to third parties without your explicit written consent, except as required by law.

05Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our client records are stored in a secure, password-protected system. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

06Cookies & Website Analytics

Our website may use cookies or similar tracking technologies to improve user experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function as intended if you do so.

07Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal retention requirements
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us using the information below.

08Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.